ITIL and BMC Remedy ITSM
https://docs.bmc.com:443/docs/itsm81/itil-and-bmc-remedy-itsm-229802421.html
WEBITIL defines a broad set of recommendations that explain effective ways to handle many aspects of IT support and delivery, including asset and configuration management, change management, release management, incident management, and problem management. BMC Remedy ITSM automates standard ITIL processes out of the box.
DA: 62 PA: 56 MOZ Rank: 53 Up or Down: Up