customer relationship management définition

Keyword	CPC	PCC	Volume	Score	Length of keyword
customer relationship management définition	0.45	0.4	6846	6	44
customer	1.63	0.3	3866	91	8
relationship	0.07	0.4	7559	91	12
management	1.03	0.1	1556	76	10
définition	0.21	0.8	8841	71	11

Keyword	CPC	PCC	Volume	Score
customer relationship management definition	1.74	0.1	4143	62
customer relationship management définition	0.45	0.8	2203	80

Search Results related to customer relationship management définition on Search Engine

What Is CRM? Customer Relationship Management Defined - Investopedia
investopedia.com

https://www.investopedia.com/terms/c/customer_relation_management.asp

WEBJul 31, 2023 · Customer relationship management (CRM) refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.

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What is CRM (Customer Relationship Management)? - Salesforce.com
salesforce.com

https://www.salesforce.com/crm/what-is-crm/?bc=OTH

WEBCustomer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business. A CRM system helps companies stay connected to customers, …

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What is a CRM? | HubSpot
hubspot.com

https://www.hubspot.com/products/crm/what-is

WEBCustomer relationship management (CRM) is a system or software that helps track information and interactions between your company and your customers. This system is accessed and edited by multiple people to improve the customer experience, automate parts of the sales cycle, and improve communication.

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CRM (customer relationship management) - TechTarget
techtarget.com

https://www.techtarget.com/searchcustomerexperience/definition/CRM-customer-relationship-management

WEBCRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist with customer retention and drive sales growth.

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Customer relationship management - Wikipedia
wikipedia.org

https://en.m.wikipedia.org/wiki/Customer_relationship_management

WEBCustomer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.

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What is CRM? A Beginner's Guide to Customer Relationship Management
the-future-of-commerce.com

https://www.the-future-of-commerce.com/2019/08/06/what-is-crm/

WEBAug 6, 2019 · Customer relationship management (CRM) is a technology that analyzes and manages customer interactions and data throughout the entire customer lifecycle. It’s designed to build better customer experiences, improve customer service, and boost business relationships while increasing revenue.

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What Is CRM? | IBM
ibm.com

https://www.ibm.com/topics/crm

WEBApr 2, 2024 · Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential customers. CRM supports the sales process and advances enterprise resource planning (ERP) initiatives.

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What is CRM Software? A Comprehensive Guide and Historical ... - Salesforce
salesforce.com

https://www.salesforce.com/crm/what-is-crm-infographic/?bc=OTH

WEBTo define CRM, you should first understand its history. CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.

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Definition of Customer Relationship Management (CRM) - Gartner
gartner.com

https://www.gartner.com/en/information-technology/glossary/customer-relationship-management-crm

WEBCustomer relationship management (CRM) is a business strategy that optimizes revenue and profitability while promoting customer satisfaction and loyalty. CRM technologies enable strategy, and identify and manage customer relationships, in person or virtually.

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What Is CRM? Full Meaning of CRM System & Applications
crm.org

https://crm.org/crmland/what-is-a-crm

WEBApr 5, 2024 · CRM stands for Customer Relationship Management. A CRM gathers customer interactions across all channels in one place. Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service. CRM allows businesses of all sizes to drive growth and profits.

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