21 Key Customer Service Skills (and How to Develop Them)
https://www.helpscout.com/blog/customer-service-skills/
WEBJun 26, 2023 · Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
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