Customer Success: What It Means, Why It Matters, and More
https://www.helpscout.com/helpu/customer-success/
WEBJun 22, 2023 · By proactively eliminating potential customer problems and recognizing customer needs, customer success gives your business a better chance at retaining those other 26 customers. When done effectively, customer success can reduce churn, improve retention and renewals, and drive revenue.
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