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Frequently Asked Questions

How do you contact unemployment?

The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available. Other UI phone numbers that may be helpful:

Who is eligible for NY state unemployment?

Other than meeting the aforementioned qualifications for unemployment benefits in NY, you must also meet certain criteria to be awarded unemployment insurance within the state. New York former employees must be unemployed through no fault of their own in order to meet unemployment insurance eligibility requirements.

What is the maximum unemployment benefit for New York State?

The New York State Department of Labor (NYSDOL) determines your weekly unemployment benefit amount by dividing your earnings for the highest paid quarter of the base period by 26, up to a maximum of $420 per week.

How do you file for unemployment in New York State?

Where to Register for Unemployment Benefits in New York. To start the online application for unemployment, first create an account on the state’s website. The claimant’s name, birth date and Social Security Number, as well as a confirmed email address, are all one needs to establish an account.

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