Online Customer Service: 16 Data-Backed Ways to Improve It
https://blog.hubspot.com/service/online-customer-service
WEBJul 26, 2022 · In short, online customer service means addressing customer needs through your digital presence. That may mean answering questions, solving problems, or providing product support. It includes active service – like live chat, email, or social media – and passive service, like your website, chatbot, or knowledge base.
DA: 1 PA: 65 MOZ Rank: 3 Up or Down: Up