WEBPlease be sure to read our support documents for more ways to keep your Roblox account safe. Submit a support request with Roblox Customer service for help with your account or billing. Discover
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WEBRoblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
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WEBSelect Forgot Password or Username? on the Roblox Login page. Select Use phone number to reset password; Select your country prefix; Enter your phone number in the box. Press the Submit button. Select Verify and complete the process. This will send a 6-digit number to your phone. Enter the Code (6-digit) number in the box. Press the Verify button.
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My account was hacked - What do I do? – Roblox Support
WEBLosing an account can be scary. Don't worry — we're here to help! Follow the steps below, then be sure to read how to protect yourself in the future.