Unified Messaging | Pega
https://www.pega.com/insights/resources/unified-messaging
Unified Messaging empowers best-in-class digital customer experience over consumer preferred channels: Apple Business Chat (iMessage), WhatsApp, Facebook, Twitter, SMS, and live chat. By seamlessly unifying these channels into a single desktop, Unified Messaging enables agents to smoothly navigate among conversations, creating an enjoyable ...
DA: 98 PA: 11 MOZ Rank: 27 Up or Down: Up