IBM Watson Launches New AI and Automation Features to Help Businesses
https://newsroom.ibm.com/2021-09-09-IBM-Watson-Launches-New-AI-and-Automation-Features-to-Help-Businesses-Transform-Customer-Service
WEBSep 9, 2021. ARMONK, N.Y., Sept. 9, 2021 / PRNewswire / -- IBM (NYSE: IBM) today announced the launch of new AI and automation capabilities in IBM Watson Assistant designed to make it easier for businesses to create enhanced customer service experiences across any channel – phone, web, SMS and any messaging platform.
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